Shipping & Returns
1. How much are the shipping costs
Free shipping worldwide (DAP)
2. When will my order be delivered?.
Orders that arrive with us before 2 PM will be processed the same day. On the website you can consult the status of your order via your personal login.
On the day of sending you will receive an e-mail with the track and trace code so that you can follow the package.
3. Not at home?
If the shipment can not be delivered because no one is found at the pick-up address, the shipment will be returned to the depot. The addressee is informed about the delivery by means of a notification which is left at the delivery address. This also includes the possibilities for a second delivery and / or
collection of the shipment. If the addressee does not respond within 5 working days after the first delivery, the shipment will be returned to the Continents Fashion B.V. The shipping costs to resend the package will be charged extra.
4. Delivery to a different address?
It is possible to have your order delivered to another address. You can indicate this during ordering. Note: it is not possible to have the package delivered to a PO Box number.
5. Pick up your order at our store in Netherland.
Koningsweg 6A
7672 GD Vriezenveen
Tel: +31 (0) 850606367
6. Return of packages to Continents Fashion B.V.:
If you want to return a package to Haarboetiek you must first contact the customer service. You can then send an e-mail to: info@continentsfashiongroup.com Everyone is free to send things back to us. But clearly describe why you want to return the package.
You will receive a message from us. After you have consulted with us about the return shipment, you package the products properly (may in the box in which you received the product). You write on the
invoice possibly what the problem is / was and send the invoice along with the product. Packaging is unopened and is therefore expected back in ready-to-use packaging. Of course, the shipping costs will be reimbursed 100% if an error was made by Continents Fashion B.V.
